Doing fake certificates on the Internet, applying for certificates first, and loopholes in platform supervision … The chaos of take-away riders’ "health certificates" needs to be rectified urgently

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  As a food "transit station", take-away riders have to apply for health certificates as a prerequisite for their posts. However, the reporter learned in the interview that in order to make the map cheap and convenient, some take-away riders choose to apply for fake health certificates online, and some take-away platforms also "acquiesce" that riders will go to work first and then apply for certificates for a period of time. Some platforms also have loopholes in the supervision of the aging of health certificates.

  "Your health certificate will expire in 20 days, please update it as soon as possible." A few days ago, Huang Zhiqiang, a takeaway rider who was delivering the bill, received a pop-up message from the platform, reminding him that this year’s health certificate is about to expire and he needs to apply for a new one as soon as possible. He told reporters that the health certificate of the takeaway rider is valid for one year, and the system will automatically issue a reminder about one month before the expiration.

  According to the Food Safety Law, Regulations on Hygiene Management in Public Places and other regulations, employees in food, cosmetics, public places, water supply and management, and disinfection products production enterprises need to undergo annual health examination, and they can only take up their posts after passing the health examination. As a food "transit station", take-away riders also need to apply for health certificates and hold certificates.

  However, the reporter learned in the interview that in order to make the map cheap and convenient, some take-away riders choose to apply for fake health certificates online. In addition, some take-away platforms also "acquiesce" the rider to apply for a certificate after taking up his post for a period of time.

  Experts said that the platform should strengthen the supervision of the authenticity and timeliness of the rider’s health certificate, and at the same time, it can improve the efficiency of certification and supervision through information sharing.

  Some riders choose to apply for fake health certificates online.

  It is understood that at present, Hubei, Henan, Shanghai and other places have successively introduced food safety supervision and management measures for online catering services, all of which clearly stipulate that operators engaged in online ordering services, third-party platform providers and third-party logistics service providers should require food delivery personnel to obtain health certificates according to law when they take up their posts.

  Ma Guansheng, a professor in the Department of Nutrition and Food Hygiene of Peking University College of Public Health, explained that the purpose of conducting health check-ups for relevant practitioners is to exclude the existence of hepatitis B, dysentery, tuberculosis and other diseases that are not conducive to the delivery work, so as to protect the health rights and interests of consumers.

  Huang Zhiqiang told reporters that when he first entered the business, he was recommended to have a fake health certificate online. "As long as you spend 30 yuan and send your personal ID number and photo, you will receive an electronic health certificate in less than half an hour. The merchant promised that the package was approved."

  Individual riders choose to apply for false certificates because they do suffer from certain diseases and cannot pass the health examination, but why do healthy riders choose to apply for false certificates?

  Huang Zhiqiang said frankly: "It was for the sake of cheapness." According to his understanding, the number of health certificates in Beijing ranges from 80 yuan to 120 yuan, and some even need 180 yuan. If it is urgent, more money will be paid, and the highest number of false certificates will not exceed 80 yuan.

  "I also want to save time and make money as soon as possible." Huang Zhiqiang told reporters that the whole process of physical examination will take about 1 hour, and it will take 3-5 working days to get evidence from the hospital. In addition, affected by the epidemic, some medical institutions stopped medical examination services, and if they didn’t ask the situation clearly in advance, they would probably make a trip in vain.

  Crowdsourcing rider Zhang Yanfeng said that he was out of luck. "As long as it is not found by the platform, the fake health certificate can be used all the time." His health certificate was made by relatives with retouching software, and it has been used until now.

  There are new riders who go to work first to deliver food and then apply for a certificate.

  It is understood that food and beverage health certificates are generally handled at local centers for disease control and prevention or regular medical institutions. The examination items include general examination of internal surgery (skin), blood drawing, stool examination and X-ray chest fluoroscopy, etc. Only after the physical examination is completed and all items are qualified can the health certificate be obtained.

  Zhu Zhehua, the stationmaster of a takeaway site in Changping District, Beijing, told reporters that both crowdsourcing riders and special delivery riders need to apply for and upload health certificates. The difference is that crowdsourcing riders’ health certificates are generally handled by themselves, while take-away sites generally have cooperative medical institutions, and some sites can also reimburse riders for the cost of handling health certificates.

  In the interview, the reporter learned that some take-away platforms still have the situation of "acquiescing" the novice rider to "free the certificate" for a period of time. He Cheng, who recently registered as a rider on a crowdsourcing take-away platform, told reporters that after the take-away rider registered on this platform, he could not upload the health certificate for the first 20 days, but the number of orders received was limited, and only three orders could be received at a time.

  Xiao He’s statement was corroborated by Zhu Zhehua. He said that the take-away riders in the novice period can go to work to send take-away food without a health certificate, which is "acquiesced" on some platforms.

  Improve the efficiency of accreditation and supervision.

  "Relevant departments should strengthen the education on the health responsibility of take-away riders with different platforms and different employment methods, increase the supervision and inspection of foreign selling platforms, give administrative penalties to platforms that are neglected in supervision, and order rectification." Liu Junhai, a professor at the Law School of Renmin University of China, suggested that market supervision should be strengthened, and the illegal behavior of merchants in issuing false certificates should be curbed by increasing penalties.

  Some people in the field of disease control and prevention pointed out that further implementation of the policy of reducing and exempting health certificate handling fees will help improve the problem of fake health certificates.

  Since April 2017, the Ministry of Finance and the National Development and Reform Commission have requested the cancellation or suspension of six administrative fees involving personal matters, including the preventive medical examination fee of the former health and family planning department, and the food production and operation personnel engaged in the work of contacting directly imported food belong to the scope of free services.

  According to the reporter, from 2017, some provinces and cities began to implement the policy of free health examination. Takeaway riders can apply for a health certificate for free as long as they have proof of engaging in food or related industries. In February this year, the Beijing Municipal Health and Health Commission issued the "Notice on Further Improving the Health Examination and Fee Reduction for Employees in Beijing (draft for public comment)", and designated institutions in all districts provided free health examination services. The reporter randomly asked some takeaway brothers who were not aware of this "free benefit to the people" policy.

  According to industry insiders, relevant departments should promote the implementation of this policy and let more take-away riders know.

  Shen Jianfeng, Dean of the Law School of China Institute of Labor Relations, said that the most important issue is who will pay the bill for the fee waiver for take-away riders. In the case that the subject of bill payment is not clear, it is necessary to establish a cost-sharing mechanism between employers and workers.

  Wang Tianyu, deputy director of the Social Law Office of the Institute of Law of the Chinese Academy of Social Sciences, suggested that the cost of health certificates for take-away riders can be included in the public service system by increasing public service support and making full use of employment promotion funds.

  The interviewed experts also mentioned that information sharing can improve the efficiency of accreditation and supervision.

  In Shen Jianfeng’s view, in order to facilitate take-away riders to apply for health certificates, digital information technology can be fully utilized, and services such as online booking and online formalities can be opened. In addition, it is necessary to strengthen information sharing, so that the relevant health information of take-away riders can be automatically updated to the platform, thus optimizing the accreditation process.

  "The platform has the obligation to review the health certificates of employees, and employees also have the obligation to submit health certificates to prove their qualifications. Flexible employment does not mean employment without thresholds." Wang Tianyu said that in order to prevent take-away riders from handling fake health certificates, data sharing can be used to realize the mutual audit of the health certificate information of the take-away rider platform and the health certificate information of the local CDC, thus improving the efficiency of the "certificate" inspection.

  It is understood that the websites of CDC in some provinces and cities have specially opened channels to inquire about the authenticity of health certificates.

  (Some interviewees in this article are pseudonyms)